OPED GmbH: how OPED shapes its use of AI strategically

Around 400 employees there develop innovative medical products, in particular orthoses for foot, hand, shoulder, elbow, knee and hip, as well as comprehensive therapy concepts and digital solutions for medical care.

With its own subsidiaries and sales partners, OPED is internationally positioned and active in more than 50 countries.

OPED aims to establish artificial intelligence as a natural part of daily work. The focus is not on individual technical solutions but on enabling employees and providing broad, exploratory access to AI. Employees should be able to try out AI safely and use it deliberately to reduce routine tasks, make knowledge available faster and prepare decisions better.

OPED uses Langdock as its central, approved AI platform. Technological access is complemented by clear governance structures, practical learning formats and a structured process for identifying, assessing and implementing suitable use cases.

Nao Intelligence supported OPED in identifying, selecting and specifying suitable AI use cases. The collaboration took place both across functions and specifically with individual departments. Through interviews, workshops and bilateral sparring with the responsible IT contact, existing processes and challenges were analysed, use case ideas structured and assessed in terms of value, feasibility and data maturity.

Nao Intelligence contributed broad process knowledge from industrial projects, a systematic approach and the structured design and facilitation of the sessions. This created a solid basis for gradually moving prioritised use cases into implementation while operationalising OPED's overarching AI strategy.